indeed
Junior operations executive
Dhofar Global
الرياض, KSA
Full Time
Entry
Onsite
Yesterday
Order ProcessingERP SystemsInvoice PreparationDelivery CoordinationCustomer ServiceDocumentation
Free
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Order ProcessingERP SystemsInvoice Preparation
About the Role
Dhofar Global seeks a Junior Operations Executive to support order processing, delivery coordination, documentation, and customer service within supply chain operations in Riyadh. The role involves processing purchase orders, coordinating deliveries, preparing invoices, and ensuring compliance with ERP procedures.
Key Skills for This Role
Order ProcessingERP SystemsInvoice PreparationDelivery CoordinationCustomer ServiceDocumentation
Responsibilities
- Review customer purchase orders for accuracy, completeness, and pricing
- Verify stock availability in ERP before order confirmation
- Prepare invoices, delivery notes, and upload documents to customer ERP portals
- Monitor GRNs and follow up with sales for pending approvals
- Coordinate with warehouse for order picking, packing, and dispatch
- Assign deliveries to drivers based on route optimization and load capacity
- Track delivery progress and update customers and sales teams on status
- Resolve issues related to partial deliveries, delays, or returned goods
- Respond to customer inquiries professionally and provide timely updates
- Submit invoices to customers, ensuring VAT and commercial terms compliance
- Collect and reconcile payments (cash/cheques) where applicable
- Ensure accurate scanning, filing, and sequential record keeping of all documents
Requirements
- Experience in order processing, delivery coordination, and documentation within supply chain operations
- Familiarity with ERP systems
- Strong communication and customer service skills
Full Job Posting
The Role
- The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations.
- This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time.
Duties & Responsibilities
- Review customer purchase orders for accuracy, completeness, and pricing.
- Verify stock availability in ERP before order confirmation.
- Prepare invoices, delivery notes, and upload documents to customer ERP portals.
- Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals.
- Coordinate with warehouse for order picking, packing, and dispatch.
- Assign deliveries to drivers based on route optimization and load capacity.
- Track delivery progress and update customers and sales teams on status.
- Resolve issues related to partial deliveries, delays, or returned goods.
- Respond to customer inquiries professionally and provide timely updates.
- Coordinate with sales representatives to resolve product or delivery related issues.
- Submit invoices to customers, ensuring VAT and commercial terms compliance.
- Collect and reconcile payments (cash/cheques) where applicable.
About the Company
- Dhofar Global is a regional key player in hygiene and public health solutions, serving organizations in UAE, Oman, and Qatar across various industries.
- The company is a pioneer in e commerce and provides comprehensive e services to simplify sourcing lifecycles.
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