Junior IT Administrator

Location

• Hightstown, NJ, USA

Knowledge, Skills, and Abilities

• Strong customer service, communication, and interpersonal skills.
• Strong knowledge of computer hardware, software, and operating systems, including Windows 10 and Windows 11.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, wireless networking, and network troubleshooting.
• Experience supporting and troubleshooting network-connected devices, including printers, VoIP phones, wireless access points, and switches.
• Working knowledge of Microsoft Active Directory user and group administration.
• Ability to troubleshoot hardware, software, connectivity, and user access issues.
• Experience using help desk ticketing systems and documenting technical support activities.
• Strong analytical and problem-solving skills with the ability to prioritize multiple tasks.
• Ability to work independently while collaborating effectively with team members and vendors.
• Strong organizational skills and attention to detail.
• Willingness to learn new technologies and grow in systems and network administration.

Education

Experience