Junior Field Service Engineer - AV
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Key skills for this role
Key Skills for This Role
Full Job Posting
Responsibilities:
- Install product(s) or systems at customer sites and deliver product training to customers
- Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
- Assess customer’s product application, troubleshoot and diagnose issues through research and/or re-creation to determine a root cause
- Systematic & detail-oriented troubleshooting, data collection and reporting of issues
- Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
Qualifications:
- College or University education in Electrical, Electronic, or Computer disciplines
- Passion for technology and learning new software and hardware products
- Hands-on experience with IP Networking, server hardware and Linux OS
- Unparalleled desire to help customers and deliver service excellence
- Problem-solving ability while reacting to changing situations, & championing issues to resolution
- Ability to multi-task in a fast-paced environment
- Strong verbal and written communication skills
- Must be eligible for travel within US and Canada
What We Offer
- Employer funded benefits program
- Competitive total compensation package
- Work-Life Balance
- Employee assistance plan
- Employee Discount Platform
- Career Progression
- Casual Work Environment
- Social Events and Sports Teams
Location
- Burlington, Ontario Hours: Monday - Friday, 40 hours. Vacancy: This is an existing position. Salary Range: $45,000. to $70,000 per year, based on experience.
About Evertz Microsystems (TSX: ET)
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.
Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies — a testament to our commitment to excellence and global impact.
Join a team where your work shapes the future of broadcast and new media industries.
Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview. Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.
About Evertz Microsystems Limited
Verified company details for this employer are not available yet.
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