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Key skills for this role
As a ServiceNow ITOM/SOMT Developer, you will make an impact by designing, developing, and implementing scalable ServiceNow Service Operations Management (SOMT) solutions that enhance operational visibility, automation, and service reliability across complex enterprise environments.
You will be a valued member of the ServiceNow delivery team and collaborate closely with solution architects, platform administrators, business stakeholders, and delivery teams to build innovative solutions that drive operational excellence.
As a ServiceNow ITOM/SOMT Developer, you will make an impact by designing, developing, and implementing scalable ServiceNow Service Operations Management (SOMT) solutions that enhance operational visibility, automation, and service reliability across complex enterprise environments.
You will be a valued member of the ServiceNow delivery team and collaborate closely with solution architects, platform administrators, business stakeholders, and delivery teams to build innovative solutions that drive operational excellence.
Design, develop, and configure ServiceNow SOMT and ITOM solutions aligned with business and technical requirements.
Build and enhance platform capabilities using Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Flow Designer, Integration Hub, and Service Catalog.
Develop reusable components, custom applications, and technical frameworks that improve scalability and maintainability.
Implement and optimize CMDB and CSDM models to support enterprise service visibility and governance.
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Configure and support Discovery, Service Mapping, and Event Management capabilities across large-scale environments.
Design and implement integrations between ServiceNow and enterprise systems using modern integration patterns.
Promote ServiceNow development standards, governance practices, and technical best practices across the platform.
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants across Canada.
Regardless of your working arrangement, we are committed to supporting a healthy work-life balance through our wellbeing programs and flexible work environment.
Important: Candidates must possess ALL of the certifications listed below. Only applicants meeting all certification requirements will be considered for this role.
5+ years of hands-on ServiceNow development experience in enterprise environments.
Strong expertise in ServiceNow Service Operations Management (SOMT) and IT Operations Management (ITOM).
Extensive experience with CMDB, CSDM, Discovery, Service Mapping, and Event Management.
Proven experience developing solutions using Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Flow Designer, Integration Hub, and Service Catalog.
Experience developing and supporting enterprise-grade ServiceNow integrations.
Strong knowledge of ServiceNow platform architecture, development standards, and governance practices.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
ServiceNow Certified System Administrator (CSA) - Required
ServiceNow Certified Application Developer (CAD) - Required
ServiceNow Certified Implementation Specialist (CIS) - ITOM - Required
Please apply only if you currently hold all three certifications listed above. Candidates without all required certifications will not be considered.
Experience supporting telecommunications service management environments.
Experience delivering complex ServiceNow ITOM implementations for large enterprises.
Experience with platform automation, orchestration, and operational excellence initiatives.
Experience designing scalable enterprise integrations and reusable technical frameworks.
Strong communication, consulting, and stakeholder management skills.
Global professional services company providing technology and consulting services.
Visit company websiteJobs and hiring trendsCAD 60000-70000 yearly / year
Full-time
Senior · 5+ years experience
Remote
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