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Jr Process Analyst - Customer Service
WM
Indore, IND
Onsite
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To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
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I.
Job Summary
To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
- Understands business fundamentals and standard operating procedures
- Follow designated training schedule, ensure successful certification at every defined level.
- Maintains professional and productive relations and communications with internal customers.
- Follows standard procedures and introduces all new procedures into daily routine.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
- Returns or resolves quality control issues in problem queues.
- Other duties may be assigned as needed by supervisor / manager.
III.
Qualifications
A.
Required Qualifications
- Bachelor's Degree Bachelor’s degree in any stream or any equivalent degree
B.
Preferred Qualifications
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