Jr. Logistics Coordinator - Inbound

• Initiate loss claims or refunds with transportation providers per contract standards
• Monitor and track all inbound shipments within North America
• Maintain and update the inbound transportation file daily
• Book delivery appointments
• Work with our community donations team to look for spot quotes and arrange shipments.
• Ensure the invoices are correct and sent in a timely manner.
• Establish transportation SOPs to ensure shipments are compliant with the transportation SLA
• Provide meaningful commentary to customers and stakeholders relating to transportation results
• Attend carrier meetings and other transportation or cost-related meetings when required, and provide relevant shipment information and operational feedback

• Work collaboratively with other areas of the business
• Proactively identifies solutions to potential problems to guarantee service level agreements are achieved
• Responsible for hitting key performance indicators (KPI), including on-time delivery scores and freight spend

Who you are (qualifications):

• LUSH distribution experience required
• Has held their current role successfully for one year
• At least one year of direct experience working in the supply chain
• At least one year of direct experience in freight/transportation
• Strong understanding of transportation metrics and how they can support supply chain objectives
• Demonstrated ability to be proactive and resourceful when dealing with issues and challenges
• Demonstrated ability to work collaboratively and communicate effectively with others at all levels within the organization
• Demonstrated ability to operate in a fast-paced, high-pressure, and dynamic environment
• Proactive in research and self-development to provide best-in-class knowledge with industry standards and trends
• Excellent analytical, critical thinking, and troubleshooting skills
• Excellent oral and written communication skills
• Self-directed and driven to achieve desired results
• Service-oriented with keen attention to detail and diligent in follow-up
• Proficient with Excel, Google Sheets

• College diploma or University degree in Business, Logistics, and/or Supply Chain
• Knowledgeable in transportation laws and regulations
• Experience with all modes of transportation
• Proficient in project management, vendor evaluations, and process improvement

How to Apply: Submit an application found on the Colleague Center Internal Job Board

Need help?

Email monica.pinzon@lush.com

Only select applicants will be considered for this opportunity based on our selection criteria

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all.

We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.

We welcome diverse candidates to our recruitment process.

Lush is committed to providing accessible employment practices.

Requests for accommodation can be made at any stage of the recruitment process.

Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.

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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.