dayforce
Jr. Account Manager
Flex-N-Gate
Warren, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Free
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The Jr. Account Manager will partner with and ensure the long-term success of our customers. The incumbent will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. Also, will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Full Job Posting
Summary
The Jr. Account Manager will partner with and ensure the long-term success of our customers. The incumbent will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. Also, will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Core Competencies
Mathematics
Communication
Time Management
Computer Skills
Job Duties
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
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