قائد فريق - قسم نسائي
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Shagf App is seeking an experienced female Area Manager to lead field operations and drive operational excellence. The role involves supervising team leaders, monitoring KPIs, ensuring service quality, and supporting expansion goals.
Key Skills for This Role
Responsibilities
- Direct supervision of team leaders and follow up on their daily performance
- Ensure application of approved operational and quality standards
- Monitor service level provided to customers and continuously improve their experience
- Analyze key performance indicators (KPIs) and submit periodic reports to management
- Develop field teams and raise productivity and operational efficiency
- Address operational challenges and solve problems by making appropriate decisions
- Support service expansion efforts and achieve operational and sales goals
Requirements
- Previous experience in operational management or field team management
- High leadership skills and proven ability to manage and motivate teams
- Excellent analytical and organizational skills
- Strong problem solving and decision making ability in dynamic environments
- Effective and professional communication skills
Full Job Posting
Overview
- Shagf seeks to attract an experienced and highly efficient Area Manager to join our team and lead field operations and achieve operational excellence.
- The manager will directly supervise team leaders and follow up on their performance, while ensuring the highest levels of quality in service provided to customers.
المهام والمسؤوليات
- الإشراف المباشر على قادة الفرق ومتابعة أدائهم اليومي
- ضمان تطبيق معايير التشغيل والجودة المعتمدة
- متابعة مستوى الخدمة المقدمة للعملاء وتحسين تجربتهم باستمرار
- تحليل مؤشرات الأداء الرئيسية (KPIs) ورفع التقارير الدورية للإدارة
- تطوير الفرق الميدانية ورفع مستوى الإنتاجية والكفاءة التشغيلية
- معالجة التحديات التشغيلية والتصدي للمشكلات باتخاذ القرارات المناسبة
- دعم مساعي توسع الخدمة وتحقيق الأهداف التشغيلية والبيعية
المؤهلات المطلوبة
- خبرة سابقة في الإدارة التشغيلية أو إدارة الفرق الميدانية
- مهارات قيادية عالية وقدرة مُثبتة على إدارة الفرق وتحفيزها
- مهارات تحليلية وتنظيمية ممتازة
- قدرة فائقة على حل المشكلات واتخاذ القرار في البيئات الديناميكية
- مهارات تواصل فعّالة واحترافية
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Shagf App | تطبيق شَغَف
Fitness Manager -Ladies section
Riyadh, KSA
Shagf App is hiring a Fitness Manager for the ladies section to oversee trainers, manage daily operations, develop training programs, and improve client experience. Requires Level 4 certification and experience in gym ma
مدير لياقة بدنية - قسم نسائي
Riyadh, KSA
Shagf App is hiring a Fitness Manager for the women's section to oversee trainers, manage daily operations, and develop training programs. Candidates must have practical experience in gym management and a Level 4 trainin