naukri
أخصائية خدمة عملاء
Subul Alkamal
Riyadh, KSA
Mid
Onsite
1 weeks ago
Customer ServiceCommunicationPatienceTeamworkSafety Awareness
Free
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Customer ServiceCommunicationPatience
About the Role
Receive clients professionally, ensure safety, supervise departments, maintain cleanliness, and assist in organizing activities and sales as needed.
Key Skills for This Role
Customer ServiceCommunicationPatienceTeamworkSafety Awareness
Responsibilities
- Welcome clients and parents in a professional manner
- Handle children with patience and ensure safety rules are followed
- Oversee branch sections and ensure readiness and organization
- Monitor quality of service provided to clients
- Maintain cleanliness and order of the branch continuously
- Explain offers, prices, and policies to clients clearly
- Collaborate with the team to organize and maintain the branch
Requirements
- Professional and polite manner in dealing with clients and parents
- Ability to handle children with patience and calmness
- Willingness to work during peak times, weekends, holidays, and national events
- Commitment to attendance, appearance, and management instructions
Full Job Posting
Responsibilities
- استقبال العملاء وأولياء الأمور بأسلوب مهذب واحترافي.
- التعامل مع الأطفال بصبر وهدوء وحسن تصرف.
- متابعة الأطفال داخل الفرع والتنبيه على قواعد السلامة.
- الإشراف على الأقسام ومتابعة جاهزيتها وتنظيمها.
- المتابعة على جودة الخدمة المقدمة للعملاء.
- المتابعة على نظافة وترتيب الفرع بشكل مستمر.
- شرح العروض والأسعار والسياسات للعملاء بشكل واضح.
- التعاون مع فريق العمل في تنظيم الفرع والمحافظة على ترتيبه.
- الالتزام بالحضور والانصراف والمظهر العام وتعليمات الإدارة.
- الاستعداد للعمل في أوقات الذروة، والإجازات الأسبوعية، والأعياد، والمناسبات الوطنية حسب جدول العمل المعتمد.
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