استقبال
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About the Role
LEVAYĀ is a luxury wellness sanctuary in the heart of Jeddah, dedicated to creating an atmosphere of transformation and serenity. The spa offers a curated range of refined treatments, including transformative spa therapies, authentic Moroccan baths, and holistic salon services.
Full Job Posting
Company Description
LEVAYĀ is a luxury wellness sanctuary in the heart of Jeddah, dedicated to creating an atmosphere of transformation and serenity.
The spa offers a curated range of refined treatments, including transformative spa therapies, authentic Moroccan baths, and holistic salon services.
Its design reflects subtle, modern luxury, with minimalist aesthetics and a deep connection to nature.
LEVAYĀ is building a sophisticated and nurturing brand in the luxury wellness space and is committed to crafting meaningful, lasting experiences for every guest.
Team members are invited to grow with the brand as it shapes the future of high-end wellness in Jeddah.
Role Description
This is a full-time, on-site استقبال (Reception) role based at LEVAYĀ in Jeddah.
The استقبال team member will warmly welcome guests on arrival, manage check-in and check-out procedures, and ensure guests feel supported and informed throughout their visit.
Responsibilities include answering phone calls, responding to inquiries, managing reservations and scheduling, and coordinating with spa and salon teams to optimize the daily appointment flow.
The role involves handling payments, maintaining accurate guest records, and following standard operating procedures to uphold service quality.
The استقبال team member will also help maintain a calm, organized reception area, support guests with special requests, and contribute to a respectful, inclusive, and professional work environment.
Qualifications
- Strong customer service and front-desk skills, with the ability to welcome guests warmly and manage inquiries professionally.
- Excellent communication abilities in spoken and written languages relevant to the Jeddah market (Arabic required; English strongly preferred).
- Basic administrative and computer skills, including managing schedules, reservations, and payment systems.
- Ability to stay organized, multitask, and maintain attention to detail in a fast-paced, guest-focused environment.
- Professional appearance, punctuality, and a calm, courteous manner aligned with a luxury wellness setting.
- Previous experience in hospitality, spa, hotel, or a similar guest-facing role is an advantage.
- Willingness to work full-time on-site with flexible hours, including weekends or evenings as needed.
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