zoho_recruit
Jira & ServiceNow Integration Developer
Test Triangle
Horsham, GBR
Full-time
Senior · 5+ years experience
Onsite
Discovered 2 weeks ago
JiraJira Service ManagementServiceNowRESTSOAPServiceNow Flow Designer
Free
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JiraJira Service ManagementServiceNow
Role Overview
We are seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Atlassian Jira/Jira Service Management and ServiceNow platforms. The role will focus on automating workflows, synchronising tickets, incidents, changes, and service requests, and delivering seamless enterprise integrations using APIs and middleware technologies.
Key Skills for This Role
JiraJira Service ManagementServiceNowRESTSOAPServiceNow Flow Designer
Full Job Posting
Role Summary
We are seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Atlassian Jira/Jira Service Management and ServiceNow platforms. The role will focus on automating workflows, synchronising tickets, incidents, changes, and service requests, and delivering seamless enterprise integrations using APIs and middleware technologies.
Key Responsibilities
- Design and implement bidirectional integrations between Jira and ServiceNow.
- Develop REST/SOAPAPI-based integration sand automation workflows.
- Configure ticket synchronisation for Incidents, Problems, Changes, Tasks, and Service Requests.
- Build custom scripts, business rules, Flow Designer workflows, Script Includes, and integration components within ServiceNow.
- Configure Jira automations, webhooks, and workflow transitions.
- Troubleshoot integration issues and perform root cause analysis.
- Collaborate withbusinessstakeholderstogatherrequirementsanddefineintegrationarchitecture.
- Ensure security, audit, compliance, and data governance requirements are met.
- Prepare technical documentation, runbooks, and knowledge transfer materials.
- Support UAT, production deployments, and ongoing platform enhancements.
Mandatory Skills
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