Jet Bridge Supervisor

dnata is more than a global air and travel services provider.

We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services.

Our purpose is clear: to deliver on the promises our customers make.

We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams.

Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking.

At dnata, we foster diversity, nurture ambition, and celebrate achievement.

If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F.

Kennedy Airport in New York City.

Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.

As a dnata Jet Bridge Supervisor you have an essential role of continuously optimizing and aligning a successful and productive operation.

• Assign jet bridge operators to specific gates
• Train and supervise staff
• Audit and monitor agents while operating the jet bridges
• Monitor staff performance and address any operational issues or concerns.
• Conduct performance evaluations
• Ensure timely positioning of jet bridges at designated aircraft gates.
• Monitor jet bridge functionality and report any mechanical issues to maintenance teams.
• Enforce safety procedures related to jet bridge operation, including proper positioning, securing mechanisms, and passenger flow.
• Maintain open communication with airline gate agents, ground crew, and airport operations staff.
• Strong understanding of airport operations and procedures, particularly related to passenger boarding bridges.
• Ability to work under pressure.
• Leadership skills to manage a team of jet bridge operators effectively .