Java Application Support / Tech Ops (Remote)

We're looking for enthusiastic candidates with strong computer science fundamentals to work on a variety of products aimed at making customers' lives easier and happier. We need people that will take pride in the quality of their code and take it personally when there's a bug that prevented one of our users from getting their job done.

Are you a passionate, energetic and technology enthusiast eager to work at a rapid pace with the flexibility to work across our suite of technologies?

Are you a problem solver; someone who enjoys debugging code, resolving issues, and creating solutions for common problems? Do you get a little obsessed with the details?

We are looking for a software engineer to join our team to troubleshoot, monitor and operational support MyPaisaa services that span business side and engineering departments.

We're a "best of both worlds" kind of company. We follow big firm processes and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

Provide ongoing operational support for complex web applications part of MyPaisaa microservices platform. Build service artifacts and do deployments

Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses

Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming

Provide system support and troubleshooting and updating all the stakeholders via the JIRA ticketing application.

Participate in incident resolution processes driving restoration and repair of service-impacting issues

Work closely with the development teams and be able to escalate issues to the development team for further changes to the application.