ITS AV Technician II

Preferred Qualifications

• Experience in a University setting supporting computers, classroom technology, audiovisual equipment, streaming technology, electrical systems, or special events is preferred.
• Knowledge of audiovisual equipment and technology.
• Knowledge of computers, laptops, projectors, displays, instructor podiums, microphones, speakers, recording equipment, and related instructional technology.
• Knowledge of basic audio systems, video streaming, webinar technology, and event technology.
• Knowledge of equipment installation, configuration, operation, maintenance, and proper storage.
• Knowledge of basic troubleshooting and customer service practices.
• Strong troubleshooting, analytical, and problem-solving skills.
• Skill in setting up and operating audiovisual equipment for classroom, meeting, and special event environments.
• Skill in operating sound systems, microphones, recording equipment, displays, projectors, and streaming technology.
• Skill in installing and updating computer software and instructional technology.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to manage multiple assignments, classrooms, events, and equipment needs while meeting established deadlines.
• Ability to learn and adapt to new technology, software, and equipment.
• Ability to work professionally and effectively with faculty, staff, students, vendors, and other university departments.
• Ability to physically set up, move, connect, operate, and break down audiovisual and computer equipment up to 30lbs.
• Ability to work effectively as part of an ITS team and assist with training and directing student employees.
• Ability to maintain confidentiality and appropriately handle university information.
• Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.
• AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Human Resources/ Affirmative Action/Equal Employment Opportunity (AA/EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the AUM community.