icims
IT Technician - Level 2
SYSTRA
Toronto, CAN
Full-time
Senior · 5+ years experience
Onsite
CAD 65000-85000 yearly / year
Discovered 3 weeks ago
ServiceNowiTopWindows 10Microsoft 365Active DirectoryEntra ID (Azure AD)
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
ServiceNowiTopWindows 10
Key Skills for This Role
ServiceNowiTopWindows 10Microsoft 365Active DirectoryEntra ID (Azure AD)
Full Job Posting
Technical skills
- ServiceNow + iTop ITSM/CMDB: proficiency in the ticket lifecycle, asset/configuration management, coordination of changes/micro-deployments, and reporting.
- Windows 10/11 and M365/Teams/SharePoint: deployment, basic hardening, troubleshooting, and first-level administration.
- Active Directory and Entra ID (Azure AD): accounts/groups, licenses, MFA, and conditional access; application of the principle of least privilege.
- VDI (Citrix/VMware/AVD): Level 1 support for access, profiles, and devices; documented escalation.
- User network and endpoint security: LAN/Wi-Fi/VPN basics, network printing; involvement in patching/EDR; Intune/MDM, PowerShell, and advanced Excel skills are a plus.
Interpersonal and language skills
- Service-oriented mindset, ability to manage priorities and handle urgent matters in alignment with the objectives of the SYSTRA Canada IT Division.
- Autonomy, initiative, hands-on leadership; cross-team collaboration (local IT Manager, “Project” Coordinator/team, partners).
- Clear communication in French and English; teaching skills, diplomacy, and respect for confidentiality.
- Rigor, organization, analytical skills; strict adherence to Information Systems Department processes and the Group’s cybersecurity requirements.
Compensation
- CAD $65,000 - $85,000
- SYSTRA Canada is committed to having a diverse and inclusive workforce. We are an Equal Opportunity Employer that values applications from all and offers employment equity based on the merits and abilities of candidates and personnel.
- Note: In this description, the masculine gender is used for easy reading purposes and includes the feminine.
- We use AI-enabled tools in our recruitment platform (iCIMS) for tasks like resume parsing and candidate matching. These tools do not make hiring decisions; all applications are reviewed by a human recruiter, and final decisions are made by our hiring team.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at SYSTRA
Design Engineer- Roads & Civil Infrastructure (Mekkah)
Makkah, KSA
SeniorFull-time
Discovered TodayView →
Talent Acquisition Specialist – Bilingual
Montréal, CAN
SeniorFull Time, Contract
Discovered TodayView →
Design Engineer- Roads & Civil Infrastructure (Mekkah)
,
SeniorFull-time
SYSTRA is seeking a Design Engineer to deliver civil infrastructure and roads design work in a KSA/GCC context. The role covers drawings, calculations, technical documentation, multidisciplinary coordination, design revi
Discovered TodayView →
Design Engineer- Roads & Civil Infrastructure (Mekkah)
Makkah, KSA
Discovered TodayFull-time
Cable Containment Civil Specialist (Intermediate)
Toronto, CAN
Discovered TodayFull-time
Talent Acquisition Specialist – Bilingual
Montréal, CAN
Discovered TodayFull Time, Contract
Design Engineer- Roads & Civil Infrastructure (Mekkah)
,
Discovered TodayFull-time
Contract Manager
Abu Dhabi, UAE
Discovered TodayFull-time
Landscape Architect
Dubai, UAE
Discovered TodayFull-time
Finance Internal Controller
Dubai, UAE
Discovered TodayFull-time
HSE Manager
Dubai, UAE
Discovered TodayFull-time