linkedin
IT Technical Support
Bergelectric
Carlsbad, KSA
Full Time
Entry
Onsite
4 weeks ago
Windows 10Office 365VPNMobile Device ManagementiOSAndroid
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Windows 10Office 365VPN
About the Role
Bergelectric is seeking an IT Support Technician to provide outstanding service to end-users. The role involves user training, service request fulfillment, and incident management in a professional office environment.
Key Skills for This Role
Windows 10Office 365VPNMobile Device ManagementiOSAndroid
Responsibilities
- Provide technical support and assistance to end users
- Communicate effectively via ticketing system and email
- Support Windows 10 based environment
- Troubleshoot technical issues efficiently
- Deploy, troubleshoot, and manage multi function printers
- Deploy, troubleshoot, and manage mobile devices
Requirements
- High school diploma or GED required
- 2+ years working in a Technical Support role
- Experience with Windows 10, Office 365, VPN solutions, and enterprise networks
- Strong communication skills
- Associate's or Bachelor's degree in related field (Preferred)
- A+, Network+ certifications (Preferred)
Full Job Posting
Overview
- The IT Support Technician will provide outstanding service to all Bergelectric End users, including user training, service request fulfillment, and incident management.
Responsibilities
- Provide Technical Support and assistance to end users.
- Communicate effectively with end users via ticketing system and email.
- Support Windows 10 based environment.
- Troubleshoot technical issues in an efficient manner.
- Deploy, troubleshoot, and manage multi function printers.
- Deploy, troubleshoot, and manage mobile devices.
Qualifications
- High school diploma or general education degree (GED) required.
- Associates degree or bachelor’s degree in related field (Preferred).
- 2+ years working in a Technical Support role.
- A+, Network+ (Preferred).
- Strong communication skills, written, verbal, and presentation.
- Experience with Mobile devices (iOS and Android) used in a Mobile Device Management environment.
- Experience administrating Office 365 solutions, Windows 10, VPN solutions, and enterprise networks.
- Ability to adapt to fast paced environment.
Benefits
- Comprehensive benefits package including medical, dental, vision, and 401k with employer matching.
Salary Range
- USD $26.00 USD $40.00 /Hr.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career