indeed

IT Technical Support Executive

TRIOS INTERNATIONAL COMPUTERS & REQUISITES TRADING LLC

Dubai, UAE

Full-time

Onsite

AED 2,000/month

Discovered 3 weeks ago

IT supportPoint-of-sale systemsSQL ServerSQL queriesHardware troubleshootingSoftware troubleshooting

Free

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Key skills for this role

IT supportPoint-of-sale systemsSQL Server

Provide IT technical support for retail customers and Point-of-Sale systems.

Support hardware, software, networking, system configuration, user training, and basic SQL Server troubleshooting.

Provide timely support through in-person, phone, and remote communication channels.
Troubleshoot POS systems, computers, tablets, printers, scanners, and other retail technology.
Diagnose network connectivity, software configuration, and system-related issues.
Escalate complex technical issues and ensure timely resolution.

Install, configure, maintain, and troubleshoot POS hardware and software.
Support cash registers, barcode scanners, receipt printers, cash drawers, tablets, and other POS peripherals.
Configure POS applications and ensure integration with related systems.
Train customers and retail staff on POS usage, basic troubleshooting, and transaction procedures.

Manage IT hardware and peripheral inventory and ensure equipment availability.
Install, configure, update, and maintain software applications used in retail operations.

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