IT Technical Analyst 2- Automation and AI

• 2+ years of experience developing or implementing automation, AI, workflow, analytics, or process improvement solutions.
• Experience working with AI-enabled tools, automation platforms, agents, scripts, APIs, low-code solutions, or related technologies.
• Ability to understand business processes, identify inefficiencies, and translate user needs into practical technical solutions.
• Strong analytical and problem-solving skills, with the ability to compare solution options and recommend the best balance of value, effort, cost, and risk.
• Strong interpersonal and communication skills, with the ability to work directly with business users, technical teams, and leadership stakeholders.

• Experience with Microsoft Power Platform, Copilot Studio, Azure AI services, Azure Logic Apps, Power Automate, or similar automation and AI tools.
• Experience with enterprise systems such as Microsoft Dynamics 365 Finance & Operations, ERP platforms, reporting tools, or data integration processes.
• Basic coding or scripting experience using tools such as Python, C#, JavaScript, SQL, REST APIs, or similar technologies.
• Experience supporting project planning, solution rollout, user training, documentation, and post-implementation follow-up.
• Manufacturing, distribution, or business operations experience.

• Power Automate
• Copilot Studio
• AI Agents
• Azure AI

• REST APIs
• SQL
• Python
• C#
• JavaScript

• Reporting and Analytics Tools

We're looking for a practical problem solver who can understand how the business works, identify where automation or AI can create meaningful efficiency, and help deliver secure, cost-effective solutions that users can successfully adopt.

This is a hands-on process improvement, automation, and AI enablement role, not a traditional application developer role.