IT Systems Sr. Engineer

The IT Systems Sr. Engineer is responsible for leading the delivery, maintenance, and continuous improvement of manufacturing IT systems within a high-volume production environment. This role serves as a technical lead for plant systems, ensuring performance, reliability, and alignment with business and operational goals.

The position partners closely with internal teams and global headquarters to drive system enhancements, resolve complex issues, and support strategic IT initiatives across systems such as MES (Manufacturing Execution System), MCS (Material Control System), RMS (Recipe Management System), EMS (Equipment Management System), FDC (Fault Detection and Classification), and QMS (Quality Management System).

Responsibilities:

Lead delivery and implementation of manufacturing IT systems, including project planning, requirement definition, and execution

Define system requirements and drive alignment between plant operations and HQ development teams

Develop and manage IT project plans, ensuring delivery within scope, timeline, and budget

Support IT budget planning, vendor management, and contract administration

Serve as the primary point of contact for system performance, reliability, and continuous improvement initiatives

Lead troubleshooting and resolution of complex system issues, coordinating cross-functional teams and external partners

Drive incident management processes, including root cause analysis and long-term corrective actions

Lead application change management activities, including defining requirements, coordinating development, and overseeing implementation

Ensure system changes align with business needs, operational processes, and corporate IT standards

Monitor and maintain system performance, ensuring adherence to service level agreements (SLAs)

Identify and implement system improvements to enhance operational efficiency and production performance

Collaborate with production, engineering, and quality teams to support system integration and operational needs

Provide technical guidance and support to junior team members and cross-functional partners

Maintain and improve system documentation, processes, and governance standards

Ensure compliance with company IT policies, cybersecurity standards, and regulatory requirements

Communicate regularly with HQ teams in Korea to align system strategy, resolve issues, and support implementation efforts

Maintain cleanliness at work-site in accordance with 5S3R Standards Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container

Sort, Set in order, Shine, Standardize, Sustain

Right Location, Right Quantity, Right Container

Perform other duties as assigned

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field required

Experience:

5+ years of experience in IT systems within a manufacturing or industrial environment

Experience leading IT system delivery, implementation, and maintenance activities

Experience supporting manufacturing systems such as MES, MCS, RMS, EMS, FDC, or QMS

Experience managing end-to-end IT services delivery and operations

Experience working with global teams and cross-functional stakeholders

Experience with system integration, application support, or industrial IT environments preferred

Work Authorization:

Must be legally authorized to work in the United States without sponsorship.

Skills:

Bilingual proficiency in English and Korean required to support communication with HQ and global engineering teams

Strong technical problem-solving and analytical skills

Ability to lead issue resolution and manage complex system challenges

Experience with project management and system implementation processes

Understanding of system architecture, integration, and data flow within manufacturing environments

Strong communication and presentation skills

Ability to influence cross-functional teams and drive alignment

Ability to manage multiple priorities in a fast-paced environment

Proficiency in Microsoft Office Suite and technical documentation

Physical Requirements:

Ability to sit or remain stationary for extended periods while working at a computer

Ability to use hands and fingers to operate a computer, keyboard, and office equipment

Ability to occasionally stand, walk, and move between office and production areas

Ability to occasionally lift, carry, and move typical IT equipment or materials (e.g., laptops, monitors, small devices)

Ability to perform basic physical activities such as bending, reaching, and accessing equipment in office or light industrial environments

Work Environment:

Office and manufacturing plant environment with regular interaction on the production floor

Frequent use of computer systems and manufacturing IT platforms

Collaboration with global teams across different time zones

May require flexibility in working hours to support production operations and coordination with HQ