workable
IT Systems Engineer-End-User Support (INDIA)
Trexquant Investment
Gurugram, IND
Full-time
Mid · 2+ years experience
Hybrid
Discovered 3 weeks ago
Windows 11macOSPowerShellLinuxVPNMFA
Free
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Windows 11macOSPowerShell
Role Overview
We are seeking a hands-on IT Systems Engineer to support end-user computing and IT operations for our India office. This role focuses on delivering reliable day-to-day support, managing devices, and maintaining a secure, efficient environment. You will also provide light, after-hours support for US users (during India business hours) as needed.
Key Skills for This Role
Windows 11macOSPowerShellLinuxVPNMFA
Full Job Posting
Role Overview
We are seeking a hands-on IT Systems Engineer to support end-user computing and IT operations for our India office. This role focuses on delivering reliable day-to-day support, managing devices, and maintaining a secure, efficient environment. You will also provide light, after-hours support for US users (during India business hours) as needed.
Key Responsibilities
- Configure and deploy desktops, laptops, and workstations (Windows and macOS)
- Provide first- and second-line support for hardware, software, and access issues
- Configure, manage, support, and troubleshoot Windows 11 and macOS environments
- Manage user accounts, identity, and access controls across systems
- Perform device management, imaging, and endpoint deployment using modern tools
- Troubleshoot login, MFA, VPN, email, and access-related issues
- Support onboarding/offboarding (accounts, permissions, device provisioning)
- Troubleshoot printers and peripheral devices
- Provide basic support for Linux systems
- Use scripting (e.g., PowerShell) for automation and administration
- Provide occasional support for US users during their off-hours (primarily access-related issues)
Networking & Infrastructure
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