IT Systems Administrator (Microsoft 365 & SharePoint)

Required Qualifications

Diploma or Degree in Information Technology, Computer Science, or a related discipline.

3 to 5 years of experience in IT Systems Administration or Microsoft 365 Administration.

Hands-on experience administering Microsoft 365 environments.

Experience supporting Windows and macOS endpoints.

Experience with SharePoint Online administration and development.

Strong troubleshooting, analytical, and problem-solving skills.

Excellent customer service, communication, and documentation skills.

Ability to manage multiple priorities in a fast-paced environment.

Technical Skills

Microsoft Technologies Microsoft 365 Administration Entra ID (Azure AD) Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft Intune Windows Autopilot Microsoft Defender

Microsoft 365 Administration

Entra ID (Azure AD)

Exchange Online

SharePoint Online

Microsoft Teams

OneDrive for Business

Microsoft Intune

Windows Autopilot

Microsoft Defender

Identity & Security Multi-Factor Authentication (MFA) Conditional Access Identity and Access Management (IAM) Security Monitoring and Incident Response Microsoft Security & Compliance Solutions

Multi-Factor Authentication (MFA)

Conditional Access

Identity and Access Management (IAM)

Security Monitoring and Incident Response

Microsoft Security & Compliance Solutions

Automation & Development Power Automate Power Platform PowerShell Scripting Workflow Automation SharePoint Site Design and Customization

Power Automate

Power Platform

PowerShell Scripting

Workflow Automation

SharePoint Site Design and Customization

Operating Systems & Hardware Windows 11 Administration macOS Support Hardware Deployment and Asset Management

Windows 11 Administration

macOS Support

Hardware Deployment and Asset Management

Preferred Certifications

Microsoft 365 Fundamentals (MS-900)

Microsoft 365 Administrator Expert (MS-102)

Microsoft Azure Fundamentals (AZ-900)

Microsoft Security, Compliance, and Identity Fundamentals (SC-900)

Microsoft Identity and Access Administrator Associate (SC-300)

Microsoft Endpoint Administrator Associate (MD-102)

Power Platform certifications (PL-200 or PL-400)

ITIL Foundation Certification

Microsoft Security or Cybersecurity Certifications

Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.

Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.

You’ll enjoy generous paid time off, including [three] weeks of vacation, [six] personal days, and a dedicated day off to celebrate your birthday.

Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.

Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.

Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

To help us fairly and efficiently review applications, we use an automated screening process to assess responses to pre-determined questions. This initial step ensures all candidates are evaluated consistently. Qualified applicants will be reviewed by our recruitment team for further consideration.

Goway Travel Ltd will retain applications, notifications, and records related to this posting for three years, reflecting our commitment to fair and equitable hiring practices.

Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 800 talented employees designs travel experiences in more than 115 countries across all seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com .