IT Systems Administrator

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related technical field or equivalent practical experience.
• 3–5 years of experience providing expert-level end-user support across macOS, Windows, and Linux environments, ideally as part of a structured tier-1 support rotation
• Hands-on experience administering at least one enterprise MDM platform (Jamf, Intune, or Kandji), including application deployment, configuration profiles, and policy enforcement at scale
• Demonstrated experience administering an enterprise IDP/IAM platform (Microsoft Entra, Okta, or Google Workspace) including full user lifecycle management, SSO configuration, MFA enforcement, and access reviews
• Experience implementing and enforcing security policies across endpoints and SaaS applications, with working knowledge of HIPAA requirements, PII handling, and the ability to conduct regular audits and remediations

• Working knowledge of identity and access management protocols including SAML, SCIM, OAuth, and 802.1x.
• Familiarity with endpoint security tools, zero-trust architectures, and certificate-based authentication (TLS, X.509, U2F, WebAuthn).
• Understanding of networking fundamentals: TCP/IP, DNS, DHCP, ARP, VLANs, and basic wireless troubleshooting.
• Experience with IaC and automation tools such as Terraform, Ansible, or Cloud-Init.
• Experience maintaining and troubleshooting legacy AV equipment such as conference room displays, projectors, video conferencing systems, and audio hardware.
• Comfort supporting a diverse user base including non-technical colleagues; strong empathy and communication skills.
• Experience in regulated environments (HIPAA, SOC 2, or similar).

Neuralink handles sensitive patient health information and personally identifiable information (PII).

All employees are expected to understand and comply with HIPAA regulations and Neuralink’s data privacy policies.

This role may involve access to protected health information (PHI) and requires a demonstrated commitment to confidentiality, data security, and responsible handling of sensitive information.

The anticipated base salary for this position is expected to be within the following range.

Your actual base pay will be determined by your job-related skills, experience, and relevant education or training.

We also believe in aligning our employees’ success with the company's long-term growth.

As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees.

Full-time employees are eligible for the following benefits listed below.

• An opportunity to change the world and work with some of the smartest and most talented experts from different fields
• Growth potential; we rapidly advance team members who have an outsized impact
• Excellent medical, dental, and vision insurance through a PPO plan
• Paid holidays
• Commuter benefits
• Meals provided
• Equity (RSUs) Temporary Employees & Interns excluded
• 401(k) plan Interns initially excluded until they work 1,000 hours
• Parental leave Temporary Employees & Interns excluded
• Flexible time off Temporary Employees & Interns excluded