IT Support & Website Administrator
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Key skills for this role
About the Role
Palwill seeks a part-time IT Support & Digital Media Coordinator to handle technical support, website management, and social media. Requires 2+ years UAE experience in IT support or digital media, WordPress knowledge, and social media management skills.
Key Skills for This Role
Responsibilities
- Troubleshoot hardware, software, printers, internet, and network issues
- Install, configure, and maintain computers, laptops, and office equipment
- Set up email accounts and user access
- Provide technical support to employees
- Coordinate with external IT service providers when necessary
- Ensure data backup and basic cybersecurity practices
- Update and maintain the company website
- Upload new content, images, and company information
- Manage company social media accounts
- Create and schedule posts
- Design simple marketing materials using Canva or similar tools
- Respond to basic inquiries and monitor social media activity
Requirements
- Bachelor's degree or Diploma in IT, Computer Science, Marketing, or related field
- Minimum 2 years of UAE experience in IT Support or Digital Media
- Experience with website management (WordPress preferred)
- Knowledge of Microsoft 365, Windows, networking, and printers
- Experience managing social media platforms (LinkedIn, Facebook, Instagram)
- Familiarity with Canva or Adobe Photoshop is an advantage
- Good English communication skills
- Ability to work independently and solve problems efficiently
Full Job Posting
Job Summary
- We are looking for a reliable and proactive Part Time IT Support & Digital Media Coordinator to provide technical support, maintain the company website, and manage social media platforms.
Key Responsibilities: IT Support
- Troubleshoot hardware, software, printers, internet, and network issues.
- Install, configure, and maintain computers, laptops, and office equipment.
- Set up email accounts and user access.
- Provide technical support to employees.
- Coordinate with external IT service providers when necessary.
- Ensure data backup and basic cybersecurity practices.
Website Management
- Update and maintain the company website.
- Upload new content, images, and company information.
- Ensure the website remains functional and up to date.
- Coordinate with developers for major website changes if required.
Social Media
- Manage company social media accounts.
- Create and schedule posts.
- Design simple marketing materials using Canva or similar tools.
- Respond to basic inquiries and monitor social media activity.
- Support branding and online marketing initiatives.
Requirements
- Bachelor's degree or Diploma in IT, Computer Science, Marketing, or related field.
- Minimum 2 years of UAE experience in IT Support or Digital Media.
- Experience with website management (WordPress preferred).
- Knowledge of Microsoft 365, Windows, networking, and printers.
- Experience managing social media platforms (LinkedIn, Facebook, Instagram).
- Familiarity with Canva or Adobe Photoshop is an advantage.
- Good English communication skills.
- Ability to work independently and solve problems efficiently.
Preferred Skills
- Basic graphic design.
- Basic SEO knowledge.
- Experience with Google Workspace or Microsoft 365.
- Time management and multitasking skills.
Pay
- AED 1,500.00 AED 2,000.00 per month
Employment Type
- Part Time
- Flexible working hours (to be discussed)
Work Location
- Hybrid remote in Dubai (Dubai)
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