IT Support Specialist – Your Next Step in Tech

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent computer skills and knowledge in basic networking configurations

Experience and demonstrated proficiency in Windows 11, Microsoft 365, printers

Strong client relationship skills.

Ability to provide and maintain detailed documentation on each job.

Ability to remain in contact with the client thru the completion of the incident.

Strong organizational and creative problem solving skills as well as good planning and technical equipment troubleshooting skills required.

Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.

Must be able to multi-task and operate in a fast paced environment while maintaining a disciplined approach to oversee clients' needs.

The ability to understand the clients' requirements and plan the support strategy is essential.

Must be able to solve both practical and complex problems and deal with a variety of factors in situations where only limited standardization exists.

These problems must often be diagnosed remotely so excellent listening skills, insightful questioning ability, and resourcefulness are required.

Excellent listening and communications skills are required for interaction with other employees, clients and vendors.

The ability to communicate in English verbally and in writing is essential.

Reports, email correspondence, schedules, presentations are all typical requirements of this position and must be effectively and professionally communicated.

Also the interpersonal and communication skills to support a wide variety of users and their technical needs are necessary.

Organized, detail oriented and self-motivated .

Problem-solving and planning abilities and the ability to meet reasonable deadlines .

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks require walking, sitting, bending, reaching, mobility, and lifting (50 lbs).

The person in this job must be able to drive.

A valid driver's license and driving record that is satisfactory to the Company must be demonstrated at hire and periodically thereafter.

Having your own reliable transportation is a must as you will occasionally be required to visit client sites.

Ability to build positive and collaborative relationships.

Willingness to develop professionally.

Continuing education is a must!

Ability to work with little supervision.