indeed
IT Support Specialist
Transmed Holding Limited
Dubai, UAE
Entry
3 weeks ago
Hardware InstallationSoftware InstallationTroubleshootingData BackupInventory ManagementProcurement
Free
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Hardware InstallationSoftware InstallationTroubleshooting
About the Role
Transmed Holding Limited is looking for an IT Support Specialist in Dubai to provide first-level help desk support. Responsibilities include installing/configuring hardware/software, troubleshooting, data backup, and inventory management.
Key Skills for This Role
Hardware InstallationSoftware InstallationTroubleshootingData BackupInventory ManagementProcurement
Responsibilities
- Install and configure computer hardware/software, printers, conference room equipment, and scanners within agreed SLA
- Troubleshoot computer problems and determine source (hardware, software, or network connection related) and advise on appropriate actions
- Take daily backup for all systems to ensure business continuity
- Manage inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary
- Procure needed IT equipment in line with the organization procurement policy
Requirements
- Bachelor Degree in Information Technology or similar field
- 0 1 years of experience in IT Support role
Full Job Posting
Overview
- To provide first level of help desk support to the issues reported by the business users.
Technical Support
- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA
- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions
Data Backup
- Takes daily backup for all systems to ensure business continuity
Inventory Management
- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary
- Procures the needed IT equipments in line with the organization procurement policy
Qualifications
- Bachelor Degree in Information Technology or similar field
- 0 1 years of experience in IT Support role
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