IT Support & Operations Engineer

Inferact's mission is to grow vLLM as the world's AI inference engine and accelerate AI progress by making inference cheaper and faster. Founded by the creators and core maintainers of vLLM, we sit at the intersection of models and hardware, a position that took years to build.

We are looking for an IT Support & Operations Engineer to become the primary owner of the internal technology environment that keeps Inferact employees productive and secure. As the company grows, this person will own day-to-day IT support, employee onboarding and offboarding, application and account provisioning, endpoint management, identity and access, SaaS administration, office technology, and the ongoing cleanup and improvement of internal systems.

This is not a traditional help desk role, and it is not a CISO-level security position. We are looking for a hands-on operator with enough security depth to improve device security, access controls, and the overall protection of company information while working closely with a highly technical engineering team. The right person will combine strong service instincts with practical systems and security judgment, and will build automation and repeatable processes so Inferact can scale without unnecessary operational friction.

30 Days: Take ownership of Inferact’s core IT operations, including employee support, device management, application provisioning, onboarding, and access. Audit the current environment to identify gaps in accounts, permissions, endpoints, and security controls.