linkedin
IT Support Officer
MY REALTY
Dubai, UAE
Part Time
Entry
Hybrid
Yesterday
Technical SupportHardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingDesktop ManagementPrinter Support
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Technical SupportHardware TroubleshootingSoftware Troubleshooting
About the Role
MY REALTY is seeking a part-time IT Support Officer for a hybrid role in Dubai. You will provide daily technical support, diagnose hardware/software/network issues, and maintain documentation.
Key Skills for This Role
Technical SupportHardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingDesktop ManagementPrinter Support
Responsibilities
- Provide daily technical support to staff, including diagnosing and resolving hardware, software, and network issues
- Install, configure, and maintain desktop computers and related peripherals
- Manage printer support, address connectivity and performance problems
- Escalate issues to external vendors or senior IT resources when necessary
- Maintain documentation of support requests and update asset inventories
- Contribute to continuous improvement of IT processes and user experience
Requirements
- Strong technical support skills with experience in frontline user assistance and incident resolution
- Proficiency in troubleshooting hardware, software, and basic network issues
- Solid understanding of information technology fundamentals, including operating systems and security best practices
- Hands on experience managing desktop computers, laptops, and related peripherals
- Practical skills in printer support, including installation, configuration, and ongoing maintenance
- Excellent communication and interpersonal skills
- Ability to prioritize tasks, work independently in a hybrid environment, and manage time effectively
- Relevant diploma or degree in Information Technology, Computer Science, or a related field
- Industry certifications (e.g., CompTIA A+, ITIL Foundation) are an advantage
Full Job Posting
Role Description
- The IT Support Officer is a part time, hybrid role based in Dubai, with flexibility for some work from home arrangements.
Responsibilities
- Provide daily technical support to staff, including diagnosing and resolving hardware, software, and network issues.
- Install, configure, and maintain desktop computers and related peripherals, ensuring systems are secure and performing optimally.
- Manage printer support, address connectivity and performance problems, and escalate issues to external vendors or senior IT resources when necessary.
- Maintain documentation of support requests, update asset inventories, and contribute to continuous improvement of IT processes and user experience.
Qualifications
- Strong technical support skills with experience in frontline user assistance and incident resolution.
- Proficiency in troubleshooting hardware, software, and basic network issues.
- Solid understanding of information technology fundamentals, including operating systems and security best practices.
- Hands on experience managing desktop computers, laptops, and related peripherals.
- Practical skills in printer support, including installation, configuration, and ongoing maintenance.
- Excellent communication and interpersonal skills, with the ability to explain technical issues in clear, accessible language.
- Ability to prioritize tasks, work independently in a hybrid environment, and manage time effectively.
- Relevant diploma or degree in Information Technology, Computer Science, or a related field; industry certifications (e.g., CompTIA A+, ITIL Foundation) are an advantage.
- Previous experience in real estate or professional services environments is beneficial but not required.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career