IT Support Engineer

Secure Life

Jeddah, KSA

Full-time

Entry

Onsite

Discovered 3 weeks ago

IT supportApplication supportSystem troubleshootingSQLSQL ServerRelational databases

Free

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Key skills for this role

IT supportApplication supportSystem troubleshooting

Provide day-to-day IT support and application and system troubleshooting.

Support users in Safety Systems, install SQL databases, and write SQL queries.

Investigate application errors, database-related issues, and system failures.

Provide first- and second-level support for hardware, software, applications, and systems.
Install, configure, maintain, and troubleshoot computers, software, and peripheral devices.
Investigate application errors, system failures, logs, services, and scheduled processes.
Perform SQL queries and identify data inconsistencies related to applications and databases.
Perform basic database backup, restore, and maintenance activities.
Support Safety Systems and other business applications.
Coordinate with development teams and customers on unresolved issues.
Conduct root-cause analysis and document recurring problem solutions.
Monitor system availability and assist with business continuity.
Manage user accounts, permissions, and access to IT systems.
Support Windows, networking, printers, and other IT infrastructure.
Maintain IT documentation, troubleshooting procedures, and system records.

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