IT Support Engineer - Helpdesk ServiceDesk (Work from home)

• Ubiquiti Routers, Switches, and APs

🔧 Additional Skills

• Typing speed: 40 WPM minimum, 60+ WPM preferred
• AS/BS Degree preferred
• Certifications (CompTIA, Microsoft, Cisco, etc.) a plus

• Windows OS, Microsoft Office, Windows Server, VPN Configuration

• Strong customer relationship & sales skills
• Ability to train and support non-technical users
• Excellent time management & prioritization
• Experience with onsite services & projects

Sales & Customer Success – Excellence is Our Standard ⭐

• Obsessed with Client Satisfaction: You love earning 5-star CSAT scores and making a real difference.
• Recognized Excellence: Clients, peers, and leadership consistently acknowledge your impact ( Employee Awards & Recognition )
• Driven to Win: You thrive in a high-performance environment, consistently excelling in sales & support metrics .

What You Get – Be Part of Something Bigger 🚀

We’re a mission-driven company that believes in culture, excellence, and continuous growth. When you join our team, you gain more than a job—you become part of a community that values your voice, invests in your future, and supports your success. 💰 Competitive Pay & Compensation Accelerators – Performance-based profit sharing rewards your hard work. 🏥 Comprehensive Benefits – Medical, Dental, & Vision Insurance for your well-being. 📈 Future-Focused – 401K & Retirement Benefits to build financial security. 🎯 Professional Growth – Continuously level up your skills, knowledge, and expertise 🌴 Work-Life Balance – Paid Time Off (Vacation, Sick, Personal) & Paid Holidays. 💡 Your Voice Matters – A small-business culture where your ideas make an impact. ⚡ High-Energy, Fast-Paced Work – A team of go-getters who love what they do.

Ready to Join the Team?

Apply today and become a part of EasyITGuys!