IT Support Engineer
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Key skills for this role
About the Role
Al Jallaf Computers LLC seeks an IT Support Engineer with 3+ years of experience to troubleshoot hardware, network, and software issues on laptops and desktops. The role requires hands-on experience with Service-Now ticketing system and knowledge of networking, data backup, and Office 365.
Key Skills for This Role
Responsibilities
- Troubleshoot hardware, network and software problems on laptops and desktop computers
- Use Service Now ticketing system for issue tracking
- Troubleshoot email problems using Outlook and Office 365
Requirements
- At least 3+ years of experience as an IT Support Engineer
- Ability to travel and work independently
- Hands on experience with Service Now ticketing system
- Knowledge of Networking, Structured Cabling, Data Backup, Internet connectivity and Routers
- Ability to troubleshoot email problems using Outlook and Office 365
Full Job Posting
Role Overview
- We are looking for an IT Support Engineer with at least 3+ years' experience, who can travel and work independently.
Requirements
- At least 3+ years' experience.
- Ability to travel and work independently.
- Should be able to troubleshoot hardware, network and software problems on Laptops and Desktop Computers.
- Hands on experience with Service Now ticketing system.
- Knowledge of Networking, Structured Cabling, Data Backup, Internet connectivity and Routers.
- Should be able to troubleshoot email problems using Outlook and Office 365.
Compensation
- Pay: AED3,500.00 AED4,000.00 per month
Work Location
- In person
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