betterteam

IT Support Engineer

DESERT FACE TRADING LLC

Dubai, UAE

Full-time

Mid

Onsite

AED 4000-5000 monthly / month

Discovered 2 days ago

LANWANWi-FiVPNActive DirectoryDNS

Free

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Key skills for this role

LANWANWi-Fi

Install, configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and internet connectivity.
Monitor network performance and ensure optimal uptime and reliability.
Install, configure, and maintain Windows and/or Linux servers.
Manage Active Directory, DNS, DHCP, Group Policy, and file-sharing services.
Configure, maintain, and monitor firewall systems and security appliances.
Implement network security policies, access controls, and VPN solutions.
Monitor security alerts, logs, and potential threats.
Install, configure, and maintain network and local printers.
Troubleshoot printer hardware, software, connectivity, and print queue issues.
Provide Level 1, Level 2, and Level 3 technical support to end users.
Troubleshoot hardware, software, network, and connectivity issues.
Strong analytical and troubleshooting skills.
Excellent communication and customer service abilities.
Ability to work independently and manage multiple priorities.
Strong documentation and organizational skills.
Attention to detail and commitment to security best practices.