IT Support Engineer / Desktop Support

Overview

Responsibilities

• Provide technical support for software and hardware issues related to workstations, laptops, and peripherals.
• Install, configure, and maintain operating systems, applications, and software updates.
• Troubleshoot and resolve technical issues through various channels (in-person, phone, remote support).
• Assist in setting up and managing user accounts, email, and network access.
• Document support requests and solutions to enhance the knowledge base.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support, desktop support, or a similar role.
• Strong knowledge of Windows and macOS operating systems, along with Microsoft Office applications.
• Familiarity with network troubleshooting and hardware maintenance.
• Excellent communication skills and customer service orientation.

Additional Information

• **Salary**: QAR 70 - QAR 120 per hour, based on experience.
• **Location**: 56 Talent Way, Doha, Qatar.
• **Contact**: For applications, please email **elisa_abrenica@mycareeronline.net**.
• Join My Career Online and be a part of a vibrant team, supporting the technological needs of our organization!
• الراتب المدفوع: QAR٧٠٫٠٨ لكل ساعة
• موقع العمل: على الطريق