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naukri

IT Support Engineer

Alpha Data PJSC
Dubai, UAE
4 9 Years
Onsite
Discovered 1 weeks ago
Hardware troubleshootingSoftware troubleshootingIT systems managementNetwork monitoring and managementOperating systemsApplication installation and configuration
Free

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Key skills for this role

Hardware troubleshootingSoftware troubleshootingIT systems management
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Responsibilities

  • Provide first-line support for hardware and software issues and resolve them promptly.
  • Monitor and manage IT systems and networks, identifying potential issues before escalation.
  • Install, configure, and maintain operating systems and applications for user needs.
  • Document troubleshooting processes and solutions in a knowledge base.

Requirements

  • Ability to provide first-line support for hardware and software issues.
  • Knowledge of operating systems and business applications.
  • Ability to monitor IT systems and networks and identify potential issues.
  • Ability to document troubleshooting processes and solutions.

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