IT Support Engineer (AI Infra & Data Center)

Prepare status updates and operational reports for leadership and PM teams

📌 Onsite Observation & Field Coordination

Conduct regular onsite walkthroughs to observe construction and infrastructure progress

Document field observations, site conditions, operational risks, and coordination issues

Coordinate site access, logistics, and communication with onsite personnel and project stakeholders

Prepare structured observation reports including photo documentation

📌 Issue Tracking & Escalation Support

Maintain issue tracking logs including prioritization, ownership assignment, escalation tracking, and resolution follow-up

Support project managers in monitoring open risks and operational concerns

Facilitate communication between client-side teams, contractors, and third-party vendors to support issue resolution

📌 Documentation & Administrative Support

Prepare meeting materials, meeting minutes, and action item tracking documentation

Support project document control including version management and timely distribution

Conduct information gathering and operational research to support leadership decision-making

📌 Exposure to Advanced AI Infrastructure Programs

During the assignment period, employees may gain exposure to:

Hyperscale AI data center construction environments

MEP (Mechanical, Electrical, Plumbing) infrastructure coordination

Commissioning and operational readiness activities

GPU cluster and AI infrastructure operational environments

Advanced cooling, power distribution, and energy systems

Large-scale AI operational transition programs

📚 Qualifications

🎓 Education & Experience

Bachelor’s degree in Computer Science, Engineering, Construction Management, Information Systems, Business, or a related field

Experience supporting construction, infrastructure, IT, or technical operations projects

Exposure to data center, semiconductor, manufacturing, AI infrastructure, or large-scale industrial environments

Experience with project coordination or PM support functions

💡 Technical Skills

Proficiency in Microsoft Office Suite and project collaboration tools

Strong documentation and reporting capability

Korean/English bilingual capability is a plus

🧠 Soft Skills

Strong organizational, communication, and coordination skills

Ability to manage multiple priorities in a fast-paced project environment

Comfortable working in highly cross-functional and technically complex environments

🙌 Personal Attributes

Self-driven mindset with strong ownership and accountability

Ability to proactively support operational coordination and problem-solving

Adaptability and willingness to work in dynamic, evolving project environments

🛡 Equal Employment Opportunity Statement

SK AX USA is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

🚀 Why Join SK AX USA?

Gain hands-on experience supporting both AI infrastructure construction and operational transition phases

Work within a cutting-edge hyperscale AI data center environment

Collaborate with cross-functional stakeholders, technical specialists, and large-scale infrastructure teams

Build exposure to advanced technical operations, program governance, and infrastructure coordination

Develop unique experience rarely available within a single project lifecycle

🔹 Ready to Strengthen the Backbone of Modern Enterprise IT? Apply today and bring your infrastructure expertise to SK AX USA’s fast-evolving digital ecosystem.