naukri
IT Support
EZTECH LLC
Dubai, UAE
Fulltime
Entry
2 months ago
Help DeskSystem MaintenanceCustomer ServiceTechnical Support AnalystIT Support SpecialistIT Technician
Free
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Help DeskSystem MaintenanceCustomer Service
About the Role
Provide first-line technical support, manage user accounts, and ensure compliance with standards, requiring a degree in Information Technology and relevant certifications.
Key Skills for This Role
Help DeskSystem MaintenanceCustomer ServiceTechnical Support AnalystIT Support SpecialistIT Technician
Full Job Posting
Overview
- Provide first-line support to users experiencing technical issues, ensuring timely and effective resolutions to minimize downtime.
- Diagnose hardware and software problems through remote troubleshooting tools, enhancing customer satisfaction with efficient solutions.
- Install, configure, and maintain operating systems and applications, ensuring compliance with organizational standards.
- Manage user accounts and permissions, safeguarding sensitive information while enabling appropriate access for all users.
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