IT Support
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Key skills for this role
About the Role
Skilled Tech Information Technology Services seeks an IT Support Specialist in Abu Dhabi to provide hands-on IT support for business clients, offices, villas, and commercial sites.
Key Skills for This Role
Responsibilities
- Provide IT support for desktops, laptops, printers, network devices, and users
- Install, configure, and troubleshoot Windows operating systems
- Configure Microsoft Outlook and resolve email related issues
- Perform Microsoft 365 user support tasks
- Install and configure office software, business applications, and required drivers
- Troubleshoot printer and scanner issues, including network printer setup, driver installation, scan to folder, and printing errors
- Support Windows Server tasks including user access, shared folders, permissions, and server side troubleshooting
- Assist in CCTV and networking related work, including IP camera connectivity, DVR/NVR configuration, IP settings, and remote viewing support
- Troubleshoot LAN, Wi Fi, IP address conflicts, router, switch, and cabling related issues
- Visit client sites for IT support, installation, maintenance, and troubleshooting
- Communicate professionally with customers and update senior team about completed work, pending issues, and required materials
- Maintain proper records of service calls, completed tasks, and technical issues
Requirements
- 2 4 years of hands on experience in IT support, networking, CCTV, or related technical support
- Experience with Windows desktop and laptop troubleshooting
- Working knowledge of Windows Server, shared folders, users, and permissions
- Experience with printer installation, scanner configuration, and troubleshooting
- Knowledge of Microsoft 365 accounts, Outlook configuration
- Networking knowledge including IP addressing, LAN, Wi Fi, router, switch, and cabling
- CCTV networking knowledge including IP cameras, DVR/NVR, camera connectivity, and remote viewing
- Ability to install software, drivers, and troubleshoot application issues
- Ability to work independently at client sites
- Good communication skills with customers and team members
- Willingness to handle field support and on site technical work
- UAE experience (advantage)
Full Job Posting
Job Summary
- We are looking for an experienced and hands on IT Support Technician who can independently handle day to day IT support tasks for business clients, offices, villas, and commercial sites.
- The candidate should have practical working experience in Windows systems, Windows Server support, printer troubleshooting, Microsoft 365, Outlook configuration, software installation, networking, and CCTV/IP camera related support.
- This position is suitable for a technician who can manage client site support, troubleshoot issues confidently, and coordinate with the senior technical team when required.
Key Responsibilities
- Provide IT support for desktops, laptops, printers, network devices, and users.
- Install, configure, and troubleshoot Windows operating systems.
- Configure Microsoft Outlook and resolve email related issues.
- Microsoft 365 user support tasks.
- Install and configure office software, business applications, and required drivers.
- Troubleshoot printer and scanner issues, including network printer setup, driver installation, scan to folder, and printing errors.
- Support Windows Server tasks including user access, shared folders, permissions, and server side troubleshooting.
- Assist in CCTV and networking related work, including IP camera connectivity, DVR/NVR configuration, IP settings, and remote viewing support.
- Troubleshoot LAN, Wi Fi, IP address conflicts, router, switch, and cabling related issues.
- Visit client sites for IT support, installation, maintenance, and troubleshooting.
- Communicate professionally with customers and update the senior team about completed work, pending issues, and required materials.
- Maintain proper records of service calls, completed tasks, and technical issues.
Required Skills and Experience
- 2–4 years of hands on experience in IT support, networking, CCTV, or related technical support.
- Experience with Windows desktop and laptop troubleshooting.
- Working knowledge of Windows Server, shared folders, users, and permissions.
- Experience with printer installation, scanner configuration, and troubleshooting.
- Knowledge of Microsoft 365 accounts, Outlook configuration.
- Networking knowledge including IP addressing, LAN, Wi Fi, router, switch, and cabling.
- CCTV networking knowledge including IP cameras, DVR/NVR, camera connectivity, and remote viewing.
- Ability to install software, drivers, and troubleshoot application issues.
- Ability to work independently at client sites.
- Good communication skills with customers and team members.
- Willingness to handle field support and on site technical work.
Preferred Candidate Profile
- Candidate should be practical, confident, and able to troubleshoot common IT issues without continuous supervision.
- UAE experience will be an advantage.
- Knowledge of network testers, crimping tools, cabling, and printer/scanner setup will be preferred.
- Driving license will be an advantage but is not mandatory.
- Candidate should be hardworking, punctual, and willing to learn new technologies.
Salary
- AED 2,500.00 AED 3,500.00 per month
Work Location
- In person
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