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IT Support

Skilled Tech Information Technology Services
Abu Dhabi, UAE
Full Time
Mid
Field
AED 2,500 3,500/month / month
1 months ago
Windows ServerMicrosoft 365Outlook ConfigurationPrinter TroubleshootingNetworkingCCTV
Free

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Windows ServerMicrosoft 365Outlook Configuration
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Job Summary

  • We are looking for an experienced and hands on IT Support Technician who can independently handle day to day IT support tasks for business clients, offices, villas, and commercial sites.
  • The candidate should have practical working experience in Windows systems, Windows Server support, printer troubleshooting, Microsoft 365, Outlook configuration, software installation, networking, and CCTV/IP camera related support.
  • This position is suitable for a technician who can manage client site support, troubleshoot issues confidently, and coordinate with the senior technical team when required.

Key Responsibilities

  • Provide IT support for desktops, laptops, printers, network devices, and users.
  • Install, configure, and troubleshoot Windows operating systems.
  • Configure Microsoft Outlook and resolve email related issues.
  • Microsoft 365 user support tasks.
  • Install and configure office software, business applications, and required drivers.
  • Troubleshoot printer and scanner issues, including network printer setup, driver installation, scan to folder, and printing errors.
  • Support Windows Server tasks including user access, shared folders, permissions, and server side troubleshooting.
  • Assist in CCTV and networking related work, including IP camera connectivity, DVR/NVR configuration, IP settings, and remote viewing support.
  • Troubleshoot LAN, Wi Fi, IP address conflicts, router, switch, and cabling related issues.
  • Visit client sites for IT support, installation, maintenance, and troubleshooting.
  • Communicate professionally with customers and update the senior team about completed work, pending issues, and required materials.
  • Maintain proper records of service calls, completed tasks, and technical issues.

Required Skills and Experience

  • 2–4 years of hands on experience in IT support, networking, CCTV, or related technical support.
  • Experience with Windows desktop and laptop troubleshooting.
  • Working knowledge of Windows Server, shared folders, users, and permissions.
  • Experience with printer installation, scanner configuration, and troubleshooting.
  • Knowledge of Microsoft 365 accounts, Outlook configuration.
  • Networking knowledge including IP addressing, LAN, Wi Fi, router, switch, and cabling.
  • CCTV networking knowledge including IP cameras, DVR/NVR, camera connectivity, and remote viewing.
  • Ability to install software, drivers, and troubleshoot application issues.
  • Ability to work independently at client sites.
  • Good communication skills with customers and team members.
  • Willingness to handle field support and on site technical work.

Preferred Candidate Profile

  • Candidate should be practical, confident, and able to troubleshoot common IT issues without continuous supervision.
  • UAE experience will be an advantage.
  • Knowledge of network testers, crimping tools, cabling, and printer/scanner setup will be preferred.
  • Driving license will be an advantage but is not mandatory.
  • Candidate should be hardworking, punctual, and willing to learn new technologies.

Salary

  • AED 2,500.00 AED 3,500.00 per month

Work Location

  • In person

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