IT Specialist
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Key skills for this role
About the Role
Marriott International is looking for an IT Specialist to install, configure, and maintain computer networks, workstations, and server systems. The role includes troubleshooting hardware/software issues, providing end-user support, and implementing network security measures.
Key Skills for This Role
Responsibilities
- Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, and server systems
- Troubleshoot and resolve technical problems related to hardware/software/LAN/WAN/internet
- Provide end user support for all applications
- Plan and coordinate IT equipment installations, moves, and system enhancements
- Implement network security measures
Requirements
- Experience with computer hardware/software/LAN and WAN/internet troubleshooting
- Ability to lift up to 50 pounds
- Ability to stand, sit, or walk for extended periods
Full Job Posting
Position Summary
- Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms.
Duties
- Train/instruct users in proper use and security of all systems.
- Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.
- Respond to program error messages.
- Provide network communications support and technical guidance.
- Refer major problems to vendors/technicians.
- Analyze, recommend, and implement process improvements.
- Consult with others to assess/analyze/resolve computing needs and system requirements.
- Inspect, test, and diagnose computer equipment/systems.
- Plan and coordinate information technology related equipment installations, moves, additions, changes, and system enhancements.
- Plan, coordinate, and implement network security measures.
- Provide end user support for all applications.
- Plan and manage disk space for entire network.
Qualifications
- Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager.
- Maintain confidentiality of proprietary information; protect company assets.
- Address guests service needs; assist other employees.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
- Stand, sit, or walk for extended periods of time.
- Enter and locate information using computers/ Point of Sale (POS) systems.
- Move up and down stairs/ramps.
- Perform other reasonable job duties as requested by Supervisors.
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