IT Specialist
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Key skills for this role
About the Role
Marriott International is looking for an IT Specialist to provide technical support, maintain computer networks, and ensure system security in Saudi Arabia. The role involves troubleshooting hardware/software issues, managing user accounts, and performing system backups.
Key Skills for This Role
Responsibilities
- Troubleshoot and resolve technical problems related to computer software, systems, internet access, hardware, and peripheral equipment
- Refer major problems or defective products to vendors/technicians
- Respond to program error messages by finding and correcting problems or terminating the program
- Enter commands and activate controls on computer and peripheral equipment
- Inspect, test, and diagnose computer equipment and systems
- Maintain inventory of all technology devices
- Maintain computer networks, support server systems, and supporting software
- Provide network communications support
- Maintain and upgrade hardware, software, and website technical architecture
- Perform system backups
- Provide end user support and manage user accounts
- Install, configure, and modify workstations
Requirements
- Ability to troubleshoot and resolve technical problems related to computer software, hardware, and networks
- Experience with computer diagnostics and system maintenance
- Knowledge of network communications and server support
- Ability to manage user accounts and ensure data confidentiality
Full Job Posting
Position Summary
- Follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.
Responsibilities
- Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment.
- Refer major problems or defective products to vendors/technicians.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Enter commands and activate controls on computer and peripheral equipment.
- Inspect, test, and diagnose computer equipment and systems.
- Maintain inventory of all technology devices.
- Maintain computer networks, support server system(s), and supporting software.
- Provide network communications support.
- Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity.
- Perform system backups.
- Provide end user support.
- Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
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