rippling
IT Specialist
Citylogix
Montréal, CAN
Full-time
Mid
Onsite
Discovered 3 weeks ago
Active DirectoryAWSUbiquitiWindows ServerLinuxPowerShell
Free
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Active DirectoryAWSUbiquiti
Role Overview
Reporting to the IT Manager, the IT Specialist plays a critical role in maintaining and optimizing our internal technology environment. This role ensures the reliability, security, and efficiency of systems while providing hands-on support to employees across the organization.
You’ll thrive here if you’re proactive, resourceful, and comfortable managing multiple priorities in a fast-paced, scaling environment.
Key Skills for This Role
Active DirectoryAWSUbiquitiWindows ServerLinuxPowerShell
Full Job Posting
About the role
Reporting to the IT Manager, the IT Specialist plays a critical role in maintaining and optimizing our internal technology environment. This role ensures the reliability, security, and efficiency of systems while providing hands-on support to employees across the organization.
You’ll thrive here if you’re proactive, resourceful, and comfortable managing multiple priorities in a fast-paced, scaling environment.
What you'll do
Provide day-to-day technical support across hardware, software, and network systems, ensuring timely resolution of issues
Manage and resolve incidents and service requests through a ticketing system, maintaining SLA performance
Administer user accounts, permissions, and access across systems, networks, and cloud platforms
Maintain directory services (e.g., Active Directory), including authentication and group policies
Perform system maintenance, including updates, patching, and backups to ensure stability and business continuity
Monitor and validate backup systems, including periodic recovery testing
Configure and support network infrastructure (VPNs, firewalls, endpoint security, Ubiquiti environments)
Deploy and maintain laptops, desktops, mobile devices, and other IT equipment
Support onboarding and offboarding processes in collaboration with HR (account setup, access provisioning, device management)
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