IT Specialist
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Key skills for this role
About the Role
Delta Hotels by Marriott is looking for an IT Specialist to provide technical support for computer software, hardware, and network systems. The role requires at least 1 year of related work experience and a high school diploma or equivalent.
Key Skills for This Role
Responsibilities
- Follow all company policies and procedures; protect company assets
- Address guests’ service needs
- Exchange information with other employees using electronic devices
- Communicate with other IS personnel to troubleshoot and resolve technical problems related to computer software, systems, internet access, hardware and peripheral equipment
- Respond to program error messages by finding and correcting problems or terminating the program
- Enter commands and activate controls on computer and peripheral equipment
- Inspect, test, and diagnose computer equipment and systems
- Maintain inventory of all technology devices
- Maintain computer networks, support server system(s), and supporting software
- Provide network communications support
- Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity
- Perform system backups
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
Full Job Posting
Position Summary
- Follow all company policies and procedures; protect company assets.
- Address guests’ service needs.
- Exchange information with other employees using electronic devices.
- Develop and maintain positive working relationships with others.
Responsibilities
- Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment.
- Refer major problems or defective products to vendors/technicians.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Enter commands and activate controls on computer and peripheral equipment.
- Inspect, test, and diagnose computer equipment and systems.
- Maintain inventory of all technology devices.
- Maintain computer networks, support server system(s), and supporting software.
- Provide network communications support.
- Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity.
- Perform system backups.
- Provide end user support.
- Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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