IT Service Desk Analyst

Our People . We invest in people capability above all else, with a proven track record of developing internal talent to leadership levels across the business both in Canada and globally. We hire and develop people who lead with Smart, Heart and Courage to make a big impact on the business today and grow into leaders of the future.

Our Culture. We are known for a culture that rewards and recognizes bold results and promises everyone a seat at our table. We focus on your personal development as much as your professional development to ensure you can bring your best self to work.

Hybrid work model (2–3 days per week in office)

Paid vacation and personal days, plus 10 paid KFC Canada holidays in addition to statutory holidays.

Comprehensive health and dental benefits, including HSA and PSA options that allow you to personalize your coverage, plus life insurance and disability coverage, with employer-paid premiums

Family-inclusive Employee Assistance Program (EAP) and virtual care

Paid parental leave with salary top-up

RRSP and DPSP retirement programs with employer matching

Annual tuition reimbursement program

Employee referral rewards

And so much more!

This posting is for an existing vacancy.

We thank all applicants for their interest in joining KFC Canada; however, only those selected for further screening will be contacted. Applicants are assessed based on skills and experience relevant to the role. Canadian experience is not required.

KFC Canada is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and authentic workplace where everyone feels they belong. In accordance with applicable laws, we are committed to providing reasonable accommodations throughout the recruitment and selection process to meet the needs of applicants. If you require accommodation at any stage of the hiring process, please let us know.

The expected salary range for this role is $55,000 to $72,000 CAD. Final compensation will be based on factors such as skills, experience, qualifications, and internal equity.

KFC Canada uses artificial intelligence (AI)–enabled tools to support certain aspects of the recruitment process, including application screening and assessment, in accordance with applicable legislation. All final hiring decisions are made by human decision-makers