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IT Sales Assistant
Trust Information Technology
Riyadh, KSA
Full Time
Entry
$2,000 $3,000
1 months ago
Sales SupportCRMManageEngineZoho CRMMicrosoft OfficeCommunication
Free
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Sales SupportCRMManageEngine
About the Role
Trust Information Technology is hiring an IT Sales Assistant to support Account Managers with daily operations, lead registration, and client coordination. The role requires 1-2 years of sales support experience, familiarity with IT solutions, and strong communication skills in Arabic and English.
Key Skills for This Role
Sales SupportCRMManageEngineZoho CRMMicrosoft OfficeCommunication
Responsibilities
- Prepare quotes, proposals, and required documentation for Account Managers
- Follow up on pending tasks, deadlines, and deliverables
- Maintain and update client records in the CRM system
- Handle lead registration processes in coordination with ManageEngine’s portal
- Track and follow up on registered leads, ensuring proper documentation
- Coordinate with internal teams (e.g., Presales, Technical Support) for seamless delivery of services
- Assist in generating sales reports, dashboards, and KPIs for the Sales Manager
- Organize and manage sales documents, presentations, and contracts
- Schedule meetings, demos, and calls with clients and stakeholders
- Serve as a point of contact for customers for routine requests and inquiries
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field
- 1–2 years of experience in a sales support, customer service, or administrative role, preferably in the IT industry
- Familiarity with IT solutions, especially ManageEngine products, is a plus
- Experience with CRM tools like Zoho CRM or similar platforms
- Strong written and verbal communication skills in Arabic & English
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Full Job Posting
Role Overview
- The Sales Support Specialist will assist Account Managers in managing day to day operations and routine tasks, enabling the sales team to focus on business growth and client engagement.
- This role is crucial for maintaining organized processes, enhancing efficiency, and ensuring smooth handling of lead registration and follow ups.
Key Responsibilities
- Support for Account Managers: Prepare quotes, proposals, and required documentation; Follow up on pending tasks, deadlines, and deliverables; Maintain and update client records in the CRM system.
- Lead Registration Management: Handle lead registration processes in coordination with ManageEngine’s portal; Track and follow up on registered leads; Liaise with the sales team to confirm lead statuses and updates.
- Coordination and Reporting: Coordinate with internal teams for seamless delivery; Assist in generating sales reports, dashboards, and KPIs; Ensure compliance with company policies.
- Administrative Tasks: Organize and manage sales documents, presentations, and contracts; Schedule meetings, demos, and calls; Respond promptly to inquiries.
- Customer Relations: Serve as a point of contact for customers; Support post sales processes including order processing and customer satisfaction follow ups.
Skills
- Educational Background: Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience: 1–2 years of experience in a sales support, customer service, or administrative role, preferably in the IT industry.
- Technical Knowledge: Familiarity with IT solutions, especially ManageEngine products, is a plus; Experience with CRM tools like Zoho CRM or similar platforms.
- Organizational Skills: Strong multitasking abilities with attention to detail; Excellent time management.
- Communication Skills: Strong written and verbal communication skills in Arabic & English.
- Problem Solving: Proactive approach to identifying and solving routine issues.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); Basic understanding of sales workflows and processes.
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