IT Product Manager

• 3–5 years of experience in product management, business analysis, or a related field in a customer-facing digital environment.
• Strong understanding of user-centered design principles, agile methodologies, and MVP thinking.
• Ability to break down complex problems and collaborate cross-functionally to develop and deliver solutions.
• Experience working with UX, data, and engineering teams to bring ideas to life.
• Excellent written and verbal communication skills; able to clearly articulate product decisions and trade-offs..

Nice to Have

• Experience in mortgage, lending, fintech, or regulated industries.
• Familiarity with product analytics tools (e.g., Mixpanel, Amplitude, GA4) and customer feedback platforms (e.g., Qualtrics, Medallia).
• Exposure to journey mapping, service design, or voice-of-customer programs.

This role gives you the opportunity to own real outcomes that directly impact our customers' satisfaction and engagement with Union Home Mortgage.

You won’t just be delivering features—you’ll be shaping the way people feel during one of life’s most important milestones: buying and owning a home.

It’s a pivotal position on our growing product team, with room to evolve into senior and leadership roles.

Us?

Union Home Mortgage is a high-growth, values-driven company committed to creating lifelong relationships with our customers—and with our team.

You'll be part of a collaborative and forward-thinking team where innovation, inclusion, and career growth are prioritized.

We offer competitive compensation, flexible work arrangements, professional development resources, and a culture built around trust, service, and performance..

This employer participates in E-Verify.

If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.