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IT Operations Scrum Master And Performance Lead
SBS - Specialized Business Solutions
Riyadh, KSA
Fulltime
Mid-Senior
1 months ago
Agile MethodologiesScrum FrameworkSprint PlanningDaily Stand upsRetrospectivesJira
Free
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Agile MethodologiesScrum FrameworkSprint Planning
About the Role
Scope: Operations governance, coordination, performance management, and interface between Operations and L3 Development teams. Supports the Operations Director in planning, tracking, reporting, and operational governance activities.
Key Skills for This Role
Agile MethodologiesScrum FrameworkSprint PlanningDaily Stand upsRetrospectivesJira
Full Job Posting
Overview
Scope: Operations governance, coordination, performance management, and interface between Operations and L3 Development teams.
Supports the Operations Director in planning, tracking, reporting, and operational governance activities.
Responsibilities
- Operational interface with L3 dev. teams for bug fixes, enhancements & recurring issues resolution.
- Coordinate operations activities, priorities, task distribution, and tracking.
- Monitor operational KPIs, SLAs, and service performance.
- Prepare management dashboards, reports, and executive presentations.
- Track issue resolution and follow-up actions.
- Support the Operations Director in governance and coordination activities.
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