IT Opeartions Manger (Saudi Arabic)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Looking for Operations Manager (ONLY SAUDI ARABIC can apply) Key Responsibilities: Lead technical operations and act as the first escalation point. Manage daily operations including Incident, Problem, and Request Management.
Key Skills for This Role
Full Job Posting
Overview
Looking for Operations Manager (ONLY SAUDI ARABIC can apply)
Key Responsibilities
- Lead technical operations and act as the first escalation point.
- Manage daily operations including Incident, Problem, and Request Management.
- Monitor infrastructure availability and improve system uptime.
- Conduct and review Root Cause Analysis (RCA) for operational issues.
- Manage capacity planning, resource utilization, and performance monitoring.
- Ensure compliance with ITIL and ISO standards and support audits.
- Maintain and enhance knowledge base and operational documentation.
- Collaborate with stakeholders to resolve operational gaps and mitigate risks.
- Track performance metrics and provide improvement recommendations.
Qualifications & Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum 10+ years of experience in IT.
- Minimum 7+ years of experience in managed services or outsourcing.
- PMP certification is required. ITIL v4 certification is required.
- Certifications such as MCSA, Azure Administrator, or CCNA are preferred. Strong experience in ISO 27001 and ISO 20000.
- Experience in defining IT policies, procedures, and SLAs.
- Strong leadership, communication, and stakeholder management skills.
- Fluent in Arabic and English.
- Key Skills IT Operations Management Incident / Problem / Change Management SLA & Service Delivery Management ITIL & ISO Compliance Capacity Planning & Performance Monitoring Root Cause Analysis (RCA) Stakeholder Management Process Improvement
- Pay: ﷼28,000.00 - ﷼30,000.00 per month
Application Question(S)
- Are you Saudi Arabic?
Experience
- IT: 10 years (Required)
- in managed services or outsourcing.: 8 years (Required)
License And Certification
- ITIL v4 (Required)
- PMP (Required)
- MCSA, Azure Administrator, or CCNA (Required)
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Naba Enterprises
Maria Database Administrator ( Saudi National )
الرياض, KSA
Job Summary We are seeking an experienced MariaDB Administrator (DBA) with 5+ years of hands-on experience in managing, maintaining, optimizing, and securing MariaDB database environments. The ideal candidate will be res
System and Infra Specialist L3 ( Saudi National)
الرياض, KSA
Please note that only Saudi Nationals are eligible for this position. Arabic-speaking candidates from other nationalities will not be considered. The L3 System & Infrastructure Specialist is responsible for designing, im
NOC ENGINEER (Application Background - Saudi National)
الرياض, KSA
Please note that only Saudi Nationals are eligible for this position. Arabic candidates from other nationalities will not be considered. Key Responsibilities: Monitor and maintain network and IT infrastructure to ensure
Geographic Information Systems Analyst ( Saudi National)
الرياض, KSA
Note: We are only considering Saudi Nationals for this role. Arabic candidates from other countries will not be considered applicable. Key Responsibilities: Collect, analyze, and interpret geographic and spatial data fro
GIS Applications Developer ( Saudi National )
الرياض, KSA
Note: We are only looking for Saudi National, Arabic canadiates of other countries are not applicable. Key Responsibilities: Design and develop GIS-based applications and smart geospatial solutions. Integrate GIS systems
Information Security Engineer L3 ( Saudi National)
الرياض, KSA
Please note that only Saudi Nationals are eligible for this position. Arabic candidates from other nationalities will not be considered. Key Responsibilities: Conduct penetration testing and advanced security assessments
GIS Applications Developer (Saudi National )
الرياض, KSA
Key Responsibilities: Design and develop GIS-based applications and smart geospatial solutions. Integrate GIS systems with web and mobile applications. Perform spatial data analysis and develop interactive mapping tools.
Collaboration Engineer L2 ( Saudi National )
الرياض, KSA
Please note that only Saudi Nationals are eligible for this position. Arabic candidates from other nationalities will not be considered. Key Responsibilities: Administer and support Unified Communication systems (IP Tele
Maria Database Administrator ( Saudi National )
الرياض, KSA
System and Infra Specialist L3 ( Saudi National)
الرياض, KSA
NOC ENGINEER (Application Background - Saudi National)
الرياض, KSA
Geographic Information Systems Analyst ( Saudi National)
الرياض, KSA
GIS Applications Developer ( Saudi National )
الرياض, KSA
Information Security Engineer L3 ( Saudi National)
الرياض, KSA
GIS Applications Developer (Saudi National )
الرياض, KSA
Collaboration Engineer L2 ( Saudi National )
الرياض, KSA