IT Manager

The IT Manager oversees the administration and support of the Epicor Kenetic ERP system at PSI, ensuring system performance, user support, and integration with shop floor operations. This role provides local IT support, collaborates with Corporate IT on broader initiatives, and maintains system documentation and training materials. The ideal candidate has strong Epicor Kenetic experience in a manufacturing setting and can work independently, including after-hours support when needed.

Key Responsibilities:

Administer and support the Epicor ERP system, including:

System configuration and user setup

Dashboard and report customization

Troubleshooting and resolving application issues

Supporting upgrades and integrations

Provide first-level support for PSI and assist with manufacturing shop floor systems

Deliver desktops, hardware, and basic network support to local users

Collaborate with Corporate IT for escalations, guidance, and project alignment

Maintain system documentation and user training materials.

Provide after-hour support as needed for critical issues or maintenance.

Track and manage help desk tickets, escalating issues when necessary to ensure timely resolution

Pressure Systems International is an Equal Opportunity Employer M/F/Vets/Disabled, committed to a culturally diverse workforce. Due to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) requirements, all candidates must be presently classified as a “US Person" which includes United States citizen; or a permanent legal resident (green card holder).