IT Infrastructure Engineer

• Deliver excellent support with a customer-first approach to ticket ownership, communication, and follow-through .
• Administer SentinelOne and KnowBe4 Defend.
• Support Cisco switching in datacenter and Unifi stack in small offices.
• Perform incident response, threat hunting and remediation, and phishing investigations.
• Improve H elp D esk efficiency by documenting procedures, writing KB guides , and identifying opportunities for automation and process improvement.
• Support general IT infrastructure both on-prem and in Azure .

• 8 + years of progressive IT support, systems administration, endpoint management, and infrastructure experience in a Microsoft 365 environment.
• Must have: Good writing and documentation skills .
• Must have: Fluency in SentinelOne , Microsoft Defender for Endpoint , and KnowBe4 Defend.
• Must ha ve: P roven track record o f Cisco administration.
• Must have: Working knowledge of Cloudflare WARP / Zero Trust concepts, Windows Server, Active Directory, VMware vCenter, Veeam, Azure Files, and Microsoft 365.
• Nice to have: Basic Linux system administration experience.
• Nice to have: History of AWS EC2 and Elastic deployment projects.
• Nice to have: Working knowledge of Jira or similar tools.

Why Spheros Environmental?

• Hybrid Flexibility: Enjoy a balanced work-life with the option to work from home one day per week.
• Competitive Compensation: Generous salary range with bonuses and 401(k) contributions.
• Professional Growth: Opportunities for continuous learning, training, and advancement.
• Inclusive Culture: Join a company that values collaboration and client service.
• Opportunities to provide clients with services from all of Spheros Environmental practice areas.

Apply today!

Spheros Environmental is an equal-opportunity employer.