IT Generalist

3dB Labs is seeking a skilled IT Generalist to join our corporate team supporting our growing mission.

The ideal candidate is a self-starter with great interpersonal skills with the technical knowledge to go with it.

Our work environment is dynamic and fast-paced with a focus on quick-reaction responses to our customers' needs.

Our products are technically compelling, operationally relevant, and deployed around the globe.

For the IT Generalist role, the major list of duties include:

• Maintain/upgrade computers, peripherals, networking equipment, etc.
• Onboard new employees’ computers and handheld devices
• Familiarize new employees with the following systems: Email (Exchange), OneDrive, InTune, JIRA, web-based timecard system, Ninja1, ticketing system, GITLAB, Mattermost, WiFi, and VPN
• Respond to tickets

• Configure devices for appropriate networking permissions
• General troubleshooting/maintenance
• Familiarity with Cisco CLI a plus

• VMware ESXi: assist in creating, configuring, restoring, and migrating VMs
• Create and implement backup and disaster recovery strategies
• Run cable as needed

• US Citizen, ability to obtain a US Government Top Secret Clearance
• 5-10 years IT experience
• Bachelors or Associates degree in IT, Computer Systems, or similar