workable
IT - Executive
Lakshya Digital
Gurugram, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 weeks ago
WindowsmacOSGoogle WorkspaceLANWi-FiVPN
Free
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WindowsmacOSGoogle Workspace
Role Overview
We are looking for an IT Executive to provide hands-on desktop and IT support at our Gurgaon office. The role will be responsible for troubleshooting hardware and software issues, managing desktops/laptops and peripherals, supporting Windows/macOS, Google Workspace, basic networking, Active Directory, IT asset management, and user onboarding/offboarding.
Key Skills for This Role
WindowsmacOSGoogle WorkspaceLANWi-FiVPN
Full Job Posting
Role Overview
We are looking for an IT Executive to provide hands-on desktop and IT support at our Gurgaon office. The role will be responsible for troubleshooting hardware and software issues, managing desktops/laptops and peripherals, supporting Windows/macOS, Google Workspace, basic networking, Active Directory, IT asset management, and user onboarding/offboarding.
Requirements
- Install, configure, maintain, upgrade, and troubleshoot desktops, laptops, and peripherals (Windows & macOS).
- Perform PC assembly, hardware troubleshooting, repairs, upgrades, and replacements, coordinating with vendors when required.
- Provide onsite and remote desktop support through ticketing systems, walk-ups, and remote support tools.
- Resolve day-to-day hardware, software, desktop, and user IT issues within defined timelines.
- Install and configure PCs, network printers, and other IT equipment over LAN.
- Install, configure, and troubleshoot Google Workspace applications and client software.
- Support users with LAN, Wi-Fi, VPN, and basic network connectivity issues.
- Basic knowledge of VLANs, IP addressing, DHCP, and network troubleshooting.
- Perform basic Active Directory administration, including user creation, Groups, and Organizational Units (OUs).
- Manage new-joiner onboarding, IT setup, training, and offboarding, including equipment recovery.
- Track and maintain IT asset inventory, including laptops, desktops, peripherals, and other equipment.
- Manage site-level IT operations, including workstation setup, conference room IT support, network checks, equipment upkeep, and ticket queue management.
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