IT Engineer

The IT team builds secure infrastructure and efficient processes that enable our employees to move quickly. We operate an all-Mac environment and use tools such as Okta, Google Workspace, and Kandji to support a rapidly growing workforce across multiple offices.

This role will serve as the primary IT partner for our New York employees and office. You will work closely with the IT and Security team in San Francisco to maintain consistent systems, security standards, and employee experiences across locations.

New York IT Support: Serve as the primary onsite IT resource for employees in our New York office, providing responsive support and resolving hardware, software, access, network, and workplace technology issues.

Employee Lifecycle Management: Own onboarding and offboarding for New York employees, including hardware procurement, device preparation, shipping logistics, account provisioning, and access changes.

Identity and Access Management: Administer Okta, including Single Sign-On, application integrations, provisioning, and access management for new and existing services.

Infrastructure as Code: Help manage Okta and other SaaS platforms through Terraform and Git-based workflows. Contribute to the team’s broader effort to manage corporate technology systems using repeatable, reviewable, and version-controlled processes.

Office Infrastructure and Security: Own the day-to-day operation of the New York office’s technology infrastructure, including ISPs, networking, firewalls, conference rooms, and physical security systems such as door access and cameras.

A/V and Events: Set up, maintain, and support conference room technology, hybrid meetings, and company-wide events such as All Hands meetings.

Device Fleet Management: Maintain and secure the company’s fleet of macOS devices using MDM, ensuring devices remain compliant, updated, and reliable.

Cross-Office Collaboration: Partner closely with the San Francisco IT and Security team on company-wide initiatives, incident response, standards, documentation, and infrastructure improvements.